Tunnels, Bridges and Terminals – Operations Fellow Program
Program Details The Operations Fellows Program within the Tunnels, Bridges and Terminals Department is designed for career-minded individuals with an interest transportation operations management, who aspire to manage people in the future. This program is a two-year rotational experience designed to provide candidates with exposure to a variety of operating functions that are at the heart of our tunnel, bridge and bus terminal operations, including:
* Toll Revenue Operations - including cash toll collection and the E-ZPass electronic toll collection system * Incident Management and Response - principles of incident management, emergency response, first medial emergency response, fire fighting, towing and quick clearance * Workforce Management - scheduling, overtime and absence management, collective bargaining unit practices, training and development * Construction Coordination - regional agency communications, construction project coordination (maintenance forces and construction contractors), lane closure practices, work zone safety and security, public and community communications * Traffic Control and Management - Intelligent Transportation Systems (ITS) applications, traffic management center functions and systems, incident mitigation analysis * Finance and Audit Management - budgeting, capital programming, performance management and reporting, traffic and revenue forecasting, operations management analysis, operations controls, audit response
In addition to rotational assignments within the Tunnels, Bridges and Terminals Department, individuals will be able to learn more about the Port Authority overall through executive networking sessions, facility tours, and structured training and development programs. Operations Fellows will also have leadership development opportunities through customized training and workshops, individual coaching and mentoring, and development exercises to prepare them to become future leaders the Port Authority’s essential operations. Upon successful completion of the program, Operations Fellows will be considered for operations management roles within the Tunnels, Bridges and Terminal Department. Operations Fellows will be selected based on academic achievement, analytical and communication skills, and work experience. The selection process for the Program is highly rigorous and consists of multiple rounds of interviews, including a qualitative interview, a competency-based panel interview, and multiple assessment exercises.