The Field Manager role specializes in the business development of a very specific group, and type of customer through in-field customer support and training. The Field Manager is integral in assisting in the development and conducting of training seminars and workshops that are primarily focused around integrating and selling branded products and technologies into a dealership, educating on best practices, business operations and management in order to help drive dealer success and loyalty within the channel. The Field Manger will also assist in the creation, but more importantly in the promotion/integration of key dealer programs within the dealerships. This role will exclusively focus and work within Water-Right Group’s Clear Choice Water Group (CCWG). The CCWG is a network of select branded dealers that offers its members unique brands, products, programs and support in order to help them become leaders within their respective markets. By working directly within dealerships and by focusing on the CCWG network, the Field Manager will become an in-field channel expert and provide ground-level voice of the customer. The Field Manager will work hand-in-hand with Regional Sales Managers and the National Channel Manager to identify and understand the network’s needs and opportunities in order to assist in driving long-term sustainable dealer growth.
Responsibilities to include:
Conduct in-field training for Clear Choice Water Group dealers
Training seminars & workshops will occur inside of individual dealerships, at regional events, dealer conventions and via webinars/videos.
Core areas of focus will be, but not limited to: how to position and sell core products & technologies, in-home sales, sales management, financial and operational best practices, service programs, lead generation, and more.
Coordinate with and assist RSM’s in product and technical training events
Assist in the development of business/sales/product support materials & modules that can be used across the CCWG dealer network and during in-field trainings
This may include training presentations, sales pitch books, sales processes, rental/sales agreements, maintenance/service plans
Assist in the creation of and be able to conduct a 1st class sales & product training program
Willing and able to entrench oneself within different dealerships models in order to define and articulate “best practices” for the modern-day dealership
Support new and existing dealers
Help to establish new dealer processes and procedures to fast track on-boarding
Work with RSM’s and National Channel Manager to develop and execute new dealer transition plans and brand integration.
Focus exclusively on CCWG dealer type
Help dealers integrate the CCWG products, technologies, and programs into their day to day business
Programs may include marketing and advertising co-op, consignment, consumer financing, dealer awards, sales recognition
Help to provide ground-level voice of the customer back to the division manager
Maintain a strong understanding of the competitive landscape
A four-year degree from an accredited college/university or equivalent work experience
5 years in sales (consumer, dealer, or in-home)
In-home or consumer sales and dealer operations management experience
Experience within a sales/service dealer channel
Water treatment experience required
Technical aptitude in order to be able to train to the different products & technologies when it relates to selling
Minimum of two years’ experience in a sales training capacity
Ability to assist in the development of product sales, sales management, marketing and market development programs
Ability to train, mentor and motivate a professional level dealer’s sales team and staff
Good oral, written and email communication skills
Working knowledge of Microsoft Office (Excel, Word, PowerPoint)
Ability to travel 50-75% of the time to visit dealers and to corporate office
Comfortable and willing to speak on camera (webinars or recorded video series)
Past general manager experience within a water treatment dealership business is considered a plus
About WATER-RIGHT INC.
Water-Right, Inc. serves a very select customer base in markets of the water treatment industry. Our primary focus is to offer the best solutions for the end consumers water treatment needs while developing resources to support our dealer network. We provide “value-added” products, tools, and business programs designed to best assist the customer in growing a successful business.
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