The French’s Food Company, a subsidiary of McCormick & Company, Inc. and a global leader in flavor is seeking a full-time Quality Systems Manager for the plant located in Springfield, MO.
With more than $500 million in annual sales, our company has been crafting trusted foods using simple ingredients of the highest quality. From French’s Classic Yellow Mustard, long America’s top-selling mustard, to its most recent innovations, such as French’s Ketchup, the company has a history rich with delicious creations made from what today would be considered “clean, simple ingredients.” To learn more please visit us at www.frenchs.com.
Under the general direction of the Quality Manager, the Quality Systems Manager develops and maintains the Quality Management System for the plant. The QSM maintains and implements all plant level procedures that affect the quality and/or safety of products and has secondary responsibilities to the procedures in other departments, as well as to the laboratory. The QSM also manages internal, third party, regulatory and customer audits; maintenance and implementation of plant quality systems, policies and procedures; customer complaint investigations and responses; and required Quality related training for all employees in the facility.
Leads the development, maintenance, and auditing of the plant Quality systems and specific customer driven programs.
Leads internal HACCP Team and maintains all aspects of HACCP program.
Revises and distributes procedural changes to the Quality programs as needed.
Conducts internal and mock audits and facilitates 3rd party, customer, regulatory, and vendor audits; develops and manages root cause and corrective action program for audit findings.
Provides customer required documentation including, but not limited to, monthly / quarterly reports, Certificates of Analysis, and customer complaint/inquiry responses.
Leads the plant in determining the annual Quality Program training needs and assists in the scheduling and implementation of these programs plant wide.
Primary trainer for GMP, HACCP, and allergens in the plant.
Maintains and distributes customer specifications as needed.
Provides leadership with cause, effect and corrective actions required to resolve deviations from customer standards.
Assists in determining disposition of hold materials using opportunities to reprocess out of specification, obsolete or slow-moving materials.
Interacts with McCormick corporate and customers at any and all levels required, to establish and maintain effective business relationships.
Maintains and updates plant recall program; schedules and conducts traceability exercises.
Oversees the plant sanitation and GMP compliance through managing the pest control and environmental control programs and auditing the sanitation procedures.
Administers customer complaint process.
Administers foreign material control program.
Administers allergen control program.
Provides Quality leadership to the facility in the absence of the Quality Manager.
Leads and coordinates internal and external resources (e.g., Corporate and North America Quality, Product Development, Process Development, Packaging Development,) to identify and implement improvement(s), tracking and monitoring project progress, and reporting to site management, steering committee, and team on progress toward project goals.
Manages the Quality Notification Process and including control of raw materials, work in process and finished goods with quality and food safety concerns.
Bachelor’s and/or Master’s Degree in Food Science, Chemistry, Engineering, or a relevant technical field
Minimum 4 years of Quality experience in a food, beverage, flavor, ingredient and/or pet food manufacturing plant
Experience leading teams and/or managing direct reports
Knowledge and experience working with HACCP Programs and related required documentation
Experience with GFSI
Experience reading and interpreting technical documents such as specifications, procedure manuals, and technical data sheets
Excellent verbal and written communication skills necessary to effectively interact with all levels within the facility and organization as well as with external auditors, suppliers, and customers
Experience working well with all levels of employees, as well as internal and external customers in both individual and team-based situations
Experience working independently to organize and track short-term and long-term projects and tasks to achieve successful completion within expected deadlines
Experience reacting to multiple and changing priorities and successfully achieving results within a compressed time frame
Experience recognizing problems, analyzing them, offering solutions and using logical thought processes when making decisions
Intermediate proficiency with MS Word, MS Excel, and MS PowerPoint
Ability to work flexible hours to meet the needs of a three-shift food manufacturing operation
Experience developing, coaching and motivating employees in a team-based environment
Working knowledge of statistics
Total Productive Maintenance (TPM) experience
SQF Practitioner Certification
French's is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
French's does not offer employment visa sponsorships upon hire or in the future. You must be lawfully authorized to commence work upon being offered employment.
Internal Number: 71040
About The French’s Food Company, a subsidiary of McCormick & Company, Inc.
McCormick & Company, Inc., is a world leader in the spice, flavor and seasonings industry.
With more than $5 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick. McCormick makes every moment and meal better™
As a company recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays and vacations.