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Miller Mechanical Services, Inc. Logo
Miller Mechanical Services, Inc.

Glens Falls, New York

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ResourceWise (Fisher International, Inc.)

Charlotte, North Carolina

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Prudential Overall Supply

Irvine, California

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Illinois Department of Transportation

Springfield, Illinois

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Williamsburg, Virginia

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Magic Valley Metropolitan Planning Organization

Twin Falls, Idaho

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statewide, Missouri

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WU (Vienna University of Economics and Business)

Austria

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San Bernardino County

San Bernardino, California

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PricewaterhouseCoopers Advisory Services LLC

Minneapolis, Minnesota

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Alameda Municipal Power

Alameda, California

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Illinois Department of Transportation

Springfield, Illinois

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Hopkins Extreme Materials Institute

Fort Belvoir, Virginia

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Urban Engineers, Inc.

Philadelphia, Pennsylvania

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PricewaterhouseCoopers Advisory Services LLC

Washington, D.C.

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Gulf Shores, Alabama

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Kerrville Public Utility Board

Kerrville, Texas

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Chicago Dept. of Transportation

Chicago, Illinois

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Frisco, Texas

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City of Gulf Shores, Alabama

Gulf Shores, Alabama

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Field to Market: The Alliance for Sustainable Agriculture

Washington, D.C.

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Customer Services Division Manager
About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience.Under the direction of the Deputy Dire


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